Had an argument with my friend regarding an incident took place last week. My intern made a tiny mistake last week on the testing environment and recovered in 10 mins, not really affecting anyone since there isn't any kind of urgent/release related testing going on, but it did however affected a different feature that is handled by another team and was being tested by their PM at that time. So the PM was asking what happened and our intern apologized and had the fix ready pretty much right away, but the PM kept picking on my intern in the thread. I jumped in to mitigate and also protect the intern since this is technically the fourth task they worked on. I told this to my friend and my friend said I should call this intern out in front of everyone just so people know whose responsibility this is and hoping the other team will forgive and I should also be nice to the intern about it post-incident behind the scene. I disagreed hard and said the intern is still learning and as long as this isn't a repeated mistake, but even then I don't think calling someone out in the public would make things better, unless the intention is to screw someone up mentally and turn them into pip fodder to protect ourselves. What's your opinion? tc 210
Nobody cares
Isn’t this what testing environments are for? Tf, it was down for 10mins? Intern shouldn’t be in any trouble or need a talking to at all, intern doing work and fixing it in 10min is insane
Lmao a witch hunt against an intern for disrupting a testing environment? What is this toxicity
Oh ffs, is this where we're at? I hope that PM was just busting their chops but seriously, that's the whole point of the test environment. If a change affects another area of the application then perhaps it's too tightly coupled and an architecture review might be appropriate
Even if the intern's changes screwed prod, it should be on your team to ensure necessary guardrails were in place.
Wow going against the intern for a testing environment debacle. That is pretty lame. Effing insecure asshats 🙄 What’s going on at Sony???
Sounds like toxic culture if the choice of words was to "call out the intern." But a dispassionate, blameless, post mortem will help the team improve. Why did an intern have access that allowed them to take down a different service than what they were trying to do? That's the real issue, and entirely separate from what the intern actually did. A quality team with healthy culture will facilitate honesty in order to improve. Personally? I would never stand for working at a place with toxic blame culture, and ideally you can find a way to call in this PM to a healthier way of doing things. You're gonna have to figure out though how much you think you can move the culture forward. But if this pm has a vendetta, it's probably fruitless to focus on a cover up. How is your manager wrt supporting a healthy, blameless, post mortem culture?
your friend is a dick
Neither, report the PM to HR. Bullies only respond to force.
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The rest of us already knew
You are a leader, your friend and the PM are losers. Leaders don’t consult losers.