People who were able to get experience/service letters as a proof of your work history, did you get all the details as mentioned in the document checklist? For amazon, Iโm not able to get the detailed letter. Reached out to HR, but they said whatever is there on theworknumber website can be shown as proof. And it has only start and end dates, role, title, pay and not the ones like responsibilities, no of hours, manager etc. Can you please share your experiences?
You should try to contact your ex manager or skip manager from any of the teams you were in and get their signature. Create a letter on your own. I did it before leaving Microsoft. Pm me if you need a template.
HR might not be aware of requirements for Canadian application.
Apply for internal transfer and let Amazon do all the work fir you ;)